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Willowbrook Learning Centre is an Accredited Centre with City & Guilds. We deliver a range of Diploma Care programmes. Willowbrook is fully committed to providing training and development for all our staff.

The expansion plan in becoming a City & Guilds Centre has been firstly in response to the Centre’s own training & development needs.  Secondly, and more importantly, it is in response to the potential regional and local needs to improved proficiency and expertise in Domiciliary Care.

We have our own Training Suite and equipment with qualified Trainers who deliver our own custom designed training programmes. We have qualified Assessors who work alongside other training providers in the delivery of Diplomas and have proven our abilities with an excellent pass rate.

The Training Suite also offers full facilities for disabled people, meeting government legislation set out in The Disabilities Act.
Willowbrook delivers courses covering:
  • Risk Assessment
  • Health & Safety
  • Protection of Vulnerable Adults/Safeguarding
  • Managing Incidents of Challenging Behaviour
  • First Aid
  • Moving and Handling
  • Basic Food Hygiene
  • Medication Training
  • Specialist Training such Epilepsy, Diabetes, Stoma and Catheter Care
To add to this we also deliver workshops for the senior members of Willowbrook staff to continually develop their training needs by offering training in these areas:
  • People Management Skills for the Care Sector
  • Employment Rights and Protection
  • Recruitment and Selection
  • Report writing
  • Improving Self Organisation and Planning Skills in the Care Sector
  • Team Building and delivering Quality Customer Satisfaction
All carers who work for Willowbrook have had a full criminal records check and employment records check. Once satisfactory references are received and the agency is satisfied that the applicant has the relevant experience and is suitable, they will...