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Who is the Service provided for?
The agency covers a wide spectrum of services for all Service Users aged 18 and over.

Services offered:
  • People with Dementia
  • Adults with Mental Health problems
  • Adults with Learning Disabilities
  • Adults with Sensory Impairments
  • Adults with Terminal Illness
  • Adults who are ill (other than terminal illness)
  • Adults who are recovering from illness
Willowbrook’s prime objective is to provide a service, which recognizes the intrinsic values of people, regardless of circumstances, by respecting their uniqueness and personal needs. We treat each person with respect. We operate a care service, which aims to provide carer assistance 24 hours per day, 7 days a week 365 days per year. We operate a 24-hour on-call service for Service Users and carer’s in case of emergencies
Our range of services are as follows:

Personal Care
  • Bathing
  • Dressing
  • Getting up, Going to bed.
  • Assistance with Meals and Convalescent Care.
  • Assistance with administration of medication
Range of Services continued:
Vouchers
  • Providing care to enable families and main carers much needed rest, the service is unknown to the provider.
  • Initital assessments are carried out; LCC will make a one off payment (at the provider rate) to cover the cost. Willowbrook will invoice the appropriate finance for the service.
  Supported Living
  • Enabling Service Users to live in their own homes.
  • A dedicated care team to assist with personal care.
  • Escorting to appointments [transportation to be arranged by Service Users i.e, taxi]
  Crisis Support
  • Providing a 72-hour block of hours to Service Users wishing to remain in their own home and allowing time for Social Services to do a full assessment of needs.
  • Self-Directed Support is designed to enable independence and choices to people receiving care or support
  • It gives them a full understanding of the finance that is available in order to empower the person to take control and make decisions about the care that they receive
All carers who work for Willowbrook have had a full criminal records check and employment records check. Once satisfactory references are received and the agency is satisfied that the applicant has the relevant experience and is suitable, they will...